GOING BONKERS!!

wanted to make an insurance claim with the A company
coz the luggage handle came off when we went to collect out bag at bbk terminal
sis said can claimed insurance so ok lor

btw, she was supposed to make the claim
but alas, she did not
and i was instructed to do it

so off i went
go into the A's webby
wakao!!
waited for 20mins no can download
so wat to do?
do the manual way lor
TO CALL

called the number found in the webby for travel claim and emergency dun know what the shit
operator picked it up after as usual the routine of exercising your fingers
"sorry u want to make a claim, pls go to the website to put up the claim"
"tts the problem. i have been waiting fr it to download system for 20mins le. tts why i call"
"oh, but this is not the correct number to call, this is the number for EMERGENY"
"oh is it? i found the number on ur webby"
"oh, no this is the number for EMERGENY. u can call XXXXXXX to make a claim but as today is deepavali, u have to try calling that number i gave u tomolo. u can make a claim within 30days from ur return"
"ok. sure, no problem. 30 days from the return rite?"
"yes madam, within 30 days"

so today i called the XXXXXXX
"hello, is this A company, i would i like to make a travel claim"
"sorry, i think u called the wrong number. this is C company. we are processing claims not make a claim. and if u want to make a claim, u can mail it in"
"erm....i got this number from the website of A"
"is it? then A company did not update their website"
* WTF!!! do i look like i care!!!*
"mail?"
"yes, mail"
"mail as in mail? how to mail"
"oh u go into the website to get the form"
"tts the problem. i cannot access the website and called the helpdesk. helpdesk told me i called the wrong number and gave me this, and now u telling me tt i called the wrong number. then how? all wrong number?"
"oh, why dun i help u transfer to J, she might be able to help u"
"ok, but btw, do u have A's number so i can call them since u said this is not the correct number"
"sorry, i dun know their number"
*SWEE*
"sorry, J is not at her desk. why dun u call back in a short while"
"ok. short while as in 5 to 10mins or how short is short?"
"yes. should be ard tt time"
"ok. thanks. same number?"
"yes. same number just ask for J"
"ok. thanks"

few mins later...
"hello. may i speak with J"
"hold on while i transfer"
"hello J's desk"
"erm...hi J, i want to make a travel claim....."
"sorry, J is not at her desk, she is having a meeting now"
*wtf!! if J is having a meeting now, then why is there a "J's desk"
sigh
ok ok whatever
"u see, i want to make a claim.."
"which insurance u bought?"
" i bought a travel insurance with A company"
"Oh, u can go to the website to ....."
*come on!! how many times do i need to repeat myself!!!*
"i have difficulties accessing the website and someone asked me to call J"
"oh, but she is in a meeting now"
"is there anyway u can help me then"
"oh, i can forward u the form, u can mail it in after u fill up the details"
"oh really. thanks!"
*beam beam*

seriously!!! then why in the first instances, no one offered to JUST forward me the form!!!!!
wtf!!
sending me in circles.....
and the jing dian is.........when i came home with the forms........mama went "so troublesome"

swee!!
fill forms troublesome, then what abt me??
i was the one who went thru the trouble to get the forms!!!
arrrrrggghhhhhhh

and best part is "u want to claim, u fill up the forms"
hahahaha
*faint*
and i told mama "i dun want to claim lor. u want u claim"
kua kua kua